At Airpulsez, part of WEBSTER SOLUTION LLC based in the USA, we value your privacy and are dedicated to safeguarding your personal information. This notice explains how we handle your data and outlines your rights regarding current laws governing personal data protection.
In the first instance, when individuals acting on behalf of their respective organizations - who are clients of Airpulsez - provide us with personal information, we will handle your data in accordance with our obligations.
Travel services that are purchased for you by your employer/travel sponsor through Airpulsez as an agent will be handled by the service provider. They will be responsible for safeguarding any personal data they receive and complying with all applicable laws and regulations.
By agreeing to provide your personal information, you are giving consent for this Notice to apply and for us to handle your information accordingly. This includes collecting, using and disclosing your personal information as outlined in this Notice. If you do not consent to any aspect of this Notice, please refrain from providing us with your personal information. It is important to note that not providing us with your personal information or withdrawing consent may impact our ability to provide services to you. For instance, when making travel arrangements, the traveller's full name, contact details, and appropriate identification (such as passport details) are required. Without this information, we will be unable to make bookings on your behalf.
The purpose of this privacy notice is to inform you about Airpulsez's collection and handling of your personal data, as well as any information provided through your employer or travel sponsor. Our goal is to provide a clear understanding of when, why, and how we process your personal data.
Our data collection methods include but are not limited to gathering information from user inputs, tracking website traffic, and analyzing user behavior through cookies.
Personal data, also referred to as personal information, is any information that can identify an individual. This does not encompass data that has been anonymized and no longer identifies the person. We may gather, utilize, retain, and transmit various types of your personal data, which are detailed below:
Identity Data encompasses a person's complete name, username or comparable identifier, marital status, title, date of birth, and gender.
The contact data provided by you includes your billing address, delivery address, email address, and telephone numbers.
The Travel Data required for this trip consists of your passport number, any identification papers used for domestic travel, and a seaman's book if applicable.
Some examples of Financial Data are payment card information, bank account numbers, and any other necessary data for conducting financial transactions.
Transactional Data refers to information regarding items and services obtained from us, such as payment details for both you and other involved parties in the transaction.
Your Profile Data encompasses your login credentials, past purchases or travel arrangements, selected preferences for services such as airlines and hotels, and any feedback or survey answers you have provided.
Our Marketing and Communications Data encompasses your preferences for receiving marketing communications from us, as well as your communication preferences. This includes your contact information.
We also compile and distribute statistical data. This type of information is based on your personal data but does not legally qualify as such since it does not disclose your identity directly or indirectly. An example of this is when we combine your travel data for Management Information Reports. Please note that if we merge aggregated data with your personal data in a way that reveals your identity, we handle the combined data as personal data and handle it in accordance with our privacy notice.
As part of our services, we gather specific types of Personal Data from you that may involve information about your well-being and spiritual beliefs, in order to better accommodate your needs, such as meal requests.
In accordance with your local data protection regulations, we will solely gather personal information. This data will come directly from you and be submitted throughout our interactions. Additionally, completing surveys or providing feedback may result in the collection of your personal information, unless you opt for anonymity.
There are various ways in which you may provide us with your Identity, Contact, and Financial Data. This can be done by filling out electronic forms or by communicating with us through mail, phone, email, or other means. Your employer or travel sponsor may also share this information with us.
Your company or travel sponsor may have submitted Personal Data for us to use when providing services. As stated in all client contracts, it is important for the client to obtain authorization for Airpulsez to utilize this data in order to fulfill our obligations. If we receive an authorized travel request, we will assume that permission has been granted.
Personal information, including identity and contact data, obtained from publicly available sources.
Your personal data is only utilized in cases where:
When individuals, companies, or their travel sponsors reach out to us regarding a travel booking or inquiry, our main objective is to assist with their travel needs. As we often act as an agent for various travel service providers (such as airlines and hotels), we collect and process personal information for the purpose of fulfilling the requested services. This includes utilizing your personal information for both internal reasons outlined in this Notice, as well as on behalf of the service provider.
We value your privacy and assure you that your information will be used responsibly. Rest assured, we will only share your information with our trusted travel service providers- such as hotels, airlines, and car rental companies- who help fulfill your travel bookings. However, please keep in mind that these service providers may also use your personal information according to their own privacy policies. They may also reach out to you for additional details related to your reservation or to provide you with requested services. We highly recommend reviewing the privacy policies of any third-party service providers whose products you purchase through us.
The following offers a depiction of how we intend to utilize your personal information, whether on our own accord or representing your employer or travel sponsor. We have also specified the legal grounds on which we rely upon for these actions. Additionally, we have identified our legitimate interests, when applicable.
Your personal information, such as your name, email, phone number, employer, physical address, passport number, and details about additional documents like a driver's license or seaman book, will be collected. If we also book travel for your companions, we may request similar information from them.
Apart from the aforementioned information needed to create your profile, we also gather details about your travel arrangements, including where you're flying in and out of, which airline you're using, and which hotel and car rental service you'll be using.
To handle and provide your travel needs, oversee financial transactions, including payments and any associated fees or charges, and gather outstanding debts owed to us.
Effective relationship management involves updating you on any modifications to our terms or privacy policy, as well as keeping you informed of relevant events through advisory e-newsletters.
Information regarding Identity, Contact, Profile, and Marketing & Communications is necessary for the facilitation of surveys or competitions.
Information regarding Identity & Contact for the purpose of discovering and pursuing fresh business prospects.
Information pertaining to Identity, Contact, Travel, Financial, and Transactional Data are combined to create aggregated data utilized for analytical purposes.
Airpulsez may disclose your personal information to third parties as mentioned above, such as service providers like airlines, hotels, and service fulfillers.
According to our understanding of the law, if travel or related services are contracted through Airpulsez by your employer or travel sponsor, the service provider will be responsible for safeguarding any personal information received and following all relevant laws. As an agent, Airpulsez is not liable for the actions or inactions of these service providers.
At Airpulsez, we sometimes need to share your personal data with our local TMC partners and service providers in order to fulfill a contract between you, your company, or travel sponsor. This may require us to transfer your data outside of national boundaries, including the European Economic Area (EEA). Rest assured that your information is secure no matter where it goes.
Several Service Providers operate outside the designated national borders, including those in the EEA. This means that your personal data may be transferred when they process it. When we transfer your personal data abroad, we take measures to ensure it receives a comparable level of protection. This includes implementing at least one of the following safeguards:
It is important to note that your information may be sent to an overseas recipient, excluding any of our overseas related entities. This recipient may be located in a jurisdiction where you cannot seek legal remedies under your local data protection laws and may not have the same level of data protection as in your jurisdiction. Accordingly, we will not be responsible for any actions taken by these overseas recipients in handling, storing, and processing your personal information, subject to the limitations set by your local data protection laws.
Maintaining the safety of important information is crucial, and data security measures have been implemented to safeguard your personal data and prevent any potential accidental loss, misuse, unauthorized access, alteration, or disclosure.
Site access control is an important aspect of managing entry and exit on a site. It is crucial for ensuring the safety and security of the area. Ensure that data processing sites are secure and not accessible to unauthorized individuals who may use or manipulate the data.
Ensure that data processing systems are not accessed without proper authorization.
The concept of data access control plays a crucial role in maintaining the integrity and security of sensitive information. It is essential to have proper measures in place to restrict unauthorized access to data, as this helps prevent potential breaches and maintain confidentiality. It is crucial to restrict individuals who are permitted to use a data processing system from accessing any data that they are not authorized to view. Additionally, it is important to prevent any unauthorized actions such as reading, copying, modifying, or removing data during the entire process of handling and storing it.
Determine the recipients and destinations to which data may be transferred using transmission methods.
Input control refers to how information is entered into the system and ensuring that it is accurate and valid. Conduct routine checks and upkeep of audit logs to determine if any data has been entered, modified, or removed from the data processing system and by whom.
Make sure that any personal information handled on behalf of a customer is done so strictly in accordance with their instructions.
Availability control is a vital aspect in ensuring the accessibility and reliability of services. Make sure data is safeguarded from unintended deletion or misplacement.
Promptly notify the customer in case of a significant breach of any of the aforementioned controls. Any instance of confidential data breach will be notified to the customer within 72 hours of discovering such occurrence.
Data retention refers to the storage of data for a specified period of time. This can include any type of information, such as personal or business-related data.
We will retain your personal data for the duration necessary to fulfill the intended purposes, which may include satisfying legal, accounting, or reporting obligations. The retention period is determined based on the amount, nature, and sensitivity of the data, potential risks associated with unauthorized access or disclosure, our processing purposes and possible alternative methods, as well as any relevant legal requirements.
As required by law, we are obligated to retain fundamental details of our clients, such as their contact information, identity, financial records, and transaction history. The duration of this retention period is determined by the regulations in each country and typically spans between six to seven years for tax purposes. However, there may be instances where you can request for your personal data to be anonymized after a certain period of non-utilization of our services.
In specific situations, data protection laws grant you certain rights regarding your personal information. These include the right to:
If you have any questions or concerns regarding the handling of your personal data, please don't hesitate to get in touch with us.
View the certifications of WEBSTER SOLUTION LLC, a US-TELC-24-0410007 certified ISO/IEC 27001:2022 Company and US-TELC-24-0410006 certified ISO 27701:2022 Company, at https://www.uscertifications.uk/.
The company's details are as follows:
For inquiries regarding the handling of your personal data, feel free to reach out to us via email at support@airpulsez.com.